Our refund policy is 7 days. Unfortunately, we can’t offer a refund or exchange after this period. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once we receive and inspect your return, we will notify you via email. If your return is approved, we will process the refund to your original method of payment. Refunds typically take 3-5 business days to reflect in your account, depending on your bank.

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at info@metalarcautomobiles.com and send the item to: 86/9 Shastri Nagar, Meerut, Uttar Pradesh 250004.

Orders are shipped within 48 hours of purchase, with a delivery timeline of 3-7 business days. To return your product, please mail it to: 86/9 Shastri Nagar, Meerut, Uttar Pradesh 250004.

You are responsible for covering return shipping costs. If you receive a refund, return shipping costs will be deducted from your refund. For items valued over ₹4000, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.